Receptionist - Genting Casino, Resorts World Birmingham. Genting Casinos UK Ltd Company number 01519689, Registered Office Genting Club Star City, Watson Road.

Filled with tranquillity, indulgence, class, and atmosphere, Genting Hotel is the perfect place to escape the ordinary. Relax in your spacious room, unwind and chill out watching a film or a show. Once you’ve settled in, head to one of our many bars and restaurants and begin your evening. Genting Hotel at Resorts World Birmingham – A luxury 4 star boutique hotel with 5 star suites in the heart of a stunning leisure and entertainment complex, located at the NEC with unrivalled leisure experience. Relax, unwind, indulge and enjoy. Just search for Resorts World Casino (RWCasino). MY GENTING Resorts World Casino is now part of the new My Genting Loyalty Programme. All existing and new customers will be on this Programme as opposed to the Genting Rewards. For terms and conditions please click here or speak to a member of the Resorts World team when you visit.

Resorts World Birmingham, Pendigo Way, Birmingham,B40 1PUBickenhill

Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station.

All rooms feature , free WiFi, a flat-screen TV, air conditioning, tea and coffee-making facilities and a private bathroom with free toiletries.

The centre of Birmingham can be reached in 20 minutes by car, via the M42 motorway.

Rooms: 4

Facilities of Genting Hotel at Resorts World Birmingham

General

• WiFi available in all areas

Food & Drink

• Restaurant
• Room service

• Bar

• Snack bar
• Special diet menus (on request)

Pool and wellness

• Fitness centre

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out

• Luggage storage
• ATM/cash machine on site

• Concierge service
• Private check-in/check-out

Common areas

• Terrace

Entertainment and family services

• Casino

• Nightclub/DJ

Cleaning services

• Laundry
• Dry cleaning

• Ironing service

• Daily housekeeping

Business facilities

• Meeting/banquet facilities

Shops

• Gift shop
• Shops (on site)

• Mini-market on site

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Lift
• Heating
• Non-smoking throughout

• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Smoke alarms

• CCTV in common areas
• CCTV outside property

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed

• Hand sanitizer in guest accommodation and key areas

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Policies of Genting Hotel at Resorts World Birmingham

These are general hotel policies for Genting Hotel at Resorts World Birmingham. As they may vary per room type; please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!One child under 3 years stays free of charge in a child's cot/crib.

One child under 12 years is charged GBP 15 per night in an extra bed.

One child under 18 years is charged GBP 15 per night when using existing beds.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 2.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Genting Casino Resorts World Birmingham Phone Number Lookup

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Maestro
• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.
Access to Santai Spa is subject to availability for guests that book a superior room. Guests that book a standard room can use the spa facilities between 7:00 and 10:00 and between 18:00 and 22:00, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age travelling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict non-smoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, including providing extras such as cakes, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavour to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered, baked or delivered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool whilst checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The spa is strictly for guests over 18 years of age only and children are not permitted anywhere in the spa due to health and safety reasons.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.

In this guide, we’ll give you all the information you desire on the Genting International Casino, based in Birmingham’s Resorts World. We have found opening times, contact information and more.

Page Contents

• 3 About The Casino

Genting Casino Resorts World Birmingham Map

The below map will show you where you can find the Genting Casino International resort in Resorts World Birmingham.

Address – Resorts World, Pendigo Way, Marston Green, Birmingham, B40 1PU

Phone – 0121 273 1100

Payments Accepted – GBP, Cash, Credit Card, Debit Card

Opening Times

As a unique resort casino, Genting Casino International is open 24 hours a day for a variety of games and casino experiences.

• Monday: 24 Hours
• Tuesday: 24 Hours
• Wednesday: 24 Hours
• Thursday: 24 Hours
• Friday: 24 Hours
• Saturday: 24 Hours
• Sunday: 24 Hours

About The Casino

The Genting International Casino is unlike any other in the UK. It is the biggest in the country, and is a complete resort, based at the hugely popular Resorts World in Birmingham. It is brimming with international gaming standards, the latest casino experiences, and a comprehensive sports bar. There is also a restaurant and grill open here, too, and it is available for party booking and events.

The casino resort is completely audited and regulated by the UK Gambling Commission, meaning the games here are fair to play and enjoy. Take a look at other Genting Casinos based elsewhere by checking our index.

Getting Here and Parking

There is likely to be ample parking at Resorts World, however, there are other car parking facilities based nearby in case you need them.

Take a look at the long stay car park on Station Link Road, and Birmingham Airport’s NCP, which is based nearby. This is a huge parking terminal, which means you should be able to find spaces no matter when you choose to head to the casino.

If you’re taking public transport, there are regular long-distance coaches and shuttle buses which travel from the city centre to the airport on a regular basis. You will also find Birmingham International Railway on Stationlink Road, as well as the terminals at Marston Green, Hampton-in-Arden, and Solihull.

Bingo Facilities

Check out some local bingo, too, while you’re in the area! There is BJ’s Bingo on Mackadown Lane, as well as your local Mecca Bingo based on Stockfield Road, B27. There is a Buzz Bingo on Kingsbury Road, as well as a further Mecca branch in Kingstanding, on Kettlehouse Road. There’s plenty of dabbing choice if you ever get tired of the casino action at the resort!

Nearby Bookmakers

Want to find your nearest betting shops to Resorts World? Don’t worry. There is a William Hill on Station Road, as well as a Betfred at the Chelmsley Wood Shopping Centre.

You’ll also find a further Betfred and William Hill on Coventry Road. There is a Ladbrokes on Church Road and a Coral on East Meadway. While you will need to venture beyond Resorts World to find these shops and sites, you shouldn’t have any problems getting back and forth.

About Resorts World and Birmingham

Resorts World is based near Birmingham Airport. Birmingham itself is the second-largest city in the UK, and its airport oversees thousands of international flights each and every day.

Resorts World is a huge entertainment centre, boasting some international names in leisure and amusement. It has been open since 2015, and is home to 50 different stores, as well as a four-star hotel facility, 18 different bars and even a spa. Genting is responsible for developing the complex, which the casino – the biggest in the UK – takes centre stage in.

Resorts World is an incredible centre of entertainment and fun. Come and take a look around!

Genting Casino Resorts World Birmingham Phone Number Phone Number

All UK Locations

Here is a full list of Genting Casino locations throughout the UK:

Genting Casino Resorts World Birmingham Phone Number 1-800

The Genting Casinos are a superb place for entertainment and there are many to choose from in the UK.